Returns
We want you to feel confident and satisfied with your purchase. If something isn't right, we're here to help.

You have the right to return your online purchase within 14 days of receiving your item. To initiate a return, please email us at info@spigel.se and we'll let you know where to send your package.

To be eligible, the item must be in the same condition as when you received it. Customers are responsible for return shipping and we recommend using a trackable shipping service. Please note that returns sent without prior approval cannot be accepted, and items damaged due to insufficient packaging during return transit may not be eligible for a refund.

Refunds
Once we receive your return, we'll inspect it and be in touch. If everything looks good, we'll issue a refund to your original payment method. Original shipping costs are non-refundable.

Damages & Issues
Although damage during transit is very rare, it can occasionally occur. Please inspect your order upon arrival. If an item arrives damaged or significantly differs from its description, contact us as soon as possible and please hold on to the original packaging. We'll guide you through the next steps, which may include photographs of the item and packaging for insurance purposes. You will never be held responsible for damages or losses that occur during transit — we'll make sure everything is sorted.

Please note that all items sold on this site are vintage or antique, and gentle signs of use are a natural part of their history and character. We take great care to photograph and describe each item as accurately as possible. We kindly ask that you review all images and descriptions carefully before purchasing. If you need more information or additional photos, don't hesitate to reach out.